1. Information We Collect

Information you provide to us:

  • Business name, business address, and tax/resale certificate details (for tax-exempt purchases)
  • Contact person’s name, email address, and phone number
  • Billing and shipping addresses
  • Payment and invoicing information (processed securely by our payment provider; we do not store full card numbers)
  • Purchase order details and order history
  • Any information submitted through inquiry forms, quote requests, or customer support

Information collected automatically:

  • IP address, browser type, device information
  • Pages visited, time spent on Site, referring URLs
  • Cookies and similar tracking technologies (see Section 3)

2. How We Use Your Information

We use collected information to:

  • Process orders, quotes, and invoices for your business account
  • Verify tax-exempt / resale status where applicable
  • Communicate about orders, account status, and support inquiries
  • Send trade/wholesale pricing updates and product announcements (only with consent, where required)
  • Manage credit or net-terms accounts, where applicable
  • Improve our Site and catalog offerings
  • Detect and prevent fraud
  • Comply with legal and tax obligations

3. Cookies and Tracking Technologies

We use cookies to operate the Site, remember account and cart preferences, analyze traffic, and support advertising. You can control cookies through your browser settings; disabling them may affect Site functionality (e.g., saved carts, login sessions).

4. How We Share Your Information

We may share your information with:

  • Payment processors to process transactions and manage invoicing
  • Freight and shipping carriers to fulfill and deliver orders
  • Analytics and marketing providers to understand Site usage
  • Manufacturers/suppliers, where necessary to process warranty claims
  • Legal or tax authorities, when required by law

We do not sell your business or personal information to third parties.

5. Data Retention

We retain account, order, and invoicing records for as long as necessary to fulfill business, accounting, and legal obligations (including applicable tax record-keeping requirements).

6. Your Rights

Depending on your location, you (or your business’s authorized representative) may have the right to:

  • Access the information we hold about your account
  • Request correction or deletion of your data, subject to our legal/accounting retention obligations
  • Object to or restrict certain processing
  • Withdraw consent for marketing communications at any time

To exercise these rights, please reach out through our Contact Us page.

7. Data Security

We implement reasonable technical and organizational safeguards to protect account and payment information. No method of transmission or storage is 100% secure.

8. Third-Party Links

Our Site may link to manufacturer or third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy periodically, and the current version will always be posted on this page.

10. Contact Us

If you have questions about this Privacy Policy, please reach out through our Contact Us page.